What type of cartridges are you offering?
 We are selling empty, OEM, virgin HP cartridges with original labels.
What are OEM virgin cartridges?
OEM virgin cartridges are those that have not been refilled or remanufactured before.
This is the only type that office supply stores accept.
What are the recycling policies at major office supply stores?
Recycling policies vary between office supply stores. Please visit our recycling page for more information.
What type of payments do you accept?
We accept Visa, MasterCard, American Express, and Discover via PayPal.
How much do you charge for shipping?
Shipping is always free.
What is your return policy?
Due to the nature of products being offered here, we are unable to accept any returns.
All sales are final!
What if my shipment is DOA (dead on arrival)?
All shipments are guaranteed against DOA. Should your shipment arrive damaged, please notify us within 5 days of delivery.
How long will it take until my order is shipped?
All orders are shipped within 1-2 business days via UPS ground.
Where do you ship?
At this time we are unable to ship to Alaska, Puerto Rico, Guam, and Hawaii.
We only ship to the continental 48 United States.
Do you share your customer list with other companies or organizations?
We value our customers' privacy, and do not share their information with any other companies or organizations.
How can I check the status of my order?
You can contact us at any time. Please be sure to provide us with your full name, mailing address, and PayPal email address.
We will also provide you with a tracking number as soon as your order is processed.
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